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This prevents the following problems from occurring later in the implementation:Ģ392130 Troubleshoot user name issues that occur for federated users when they sign in to Office 365, Azure, or IntuneĢ001616 A user's Office 365 email address unexpectedly contains an underscore character after directory synchronizationĢ643629 One or more objects don't sync when using the Azure Active Directory Sync tool Follow the troubleshooting guidance that is offered by the Evaluating directory synchronization setup diagnostics wizard to correct the problems, and make sure that the diagnostics wizard runs without any errors. Note Incorrect preparation of Active Directory or failure to resolve issues that the tool identifies can result in directory synchronization problems. Troubleshoot issues with validation for step 1

Use the Evaluating directory synchronization setup diagnostics wizard to scan Active Directory for issues that might cause directory synchronization issues. Prepare for single sign-on Validation for step 1

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PROCEDURE How to troubleshoot SSO setup Step 1: Prepare Active Directory Setup guidance It provides a roadmap to help troubleshoot common problems with each setup step. If you encounter a problem when you set up SSO by using that guidance, you can refer to this article. This article discusses how to troubleshoot single sign-on setup issues in a Microsoft cloud service such as Office 365, Microsoft Intune, or Microsoft Azure.ĭetailed implementation guidance for single sign-on (SSO) is available in the Azure Active Directory (Azure AD) Help documentation. Office Products Cloud Services (Web roles/Worker roles) Azure Active Directory Microsoft Intune Azure Backup Office 365 Identity Management More.